How do I scan? I get message that says select scanner actions, and then manage scan. Cant find any

[laurie817]

Purchased new PC. I can print, however when I try to scan I get messages, to open up HP software, select scanner actions and then manage scan.  I open up HP icon and cannot find anything like that. HELP

[greenturtle]

Hi,

Thanks for using the HP Forums.

From the post, looks like you were trying to Scan to Computer.

Please follow these steps to enable that :

Can you download and install the FULL feature printer software from HP for your operating system:

The following link will help you :

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8660-e-all-in-one-printer-series/5...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

How to Scan to Computer

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer

Hope that helps!