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HP Recommended
HP Officejet Pro 8600 Plus
Microsoft Windows 10 (64-bit)

How do I turn off the HP Support Assistant tray icon?

3 REPLIES 3
HP Recommended

Hi @lawhertz,

 

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand you would like to remove the HP Support Assistant Icon from the task bar. I'll be really glad to help you with this,

 

To remove the icon from the taskbar:

 

Open HP Support Assistant, select “Updates and tune-ups.” Then click “Other settings” on the bottom left and uncheck the taskbar options in the “How would you like to be notified?” section.

 

I hope this helps. Let me know if you need any further assistance.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

I do not get a page with "updates and tune-ups".  Nor do I find any page with "other settings".  Thanks for your attention.

HP Recommended

Hi @lawhertz,

 

Thank you for replying,

I appreciate your time and efforts,

 

As I understand you are still having the issue where you are not able to turn off HP support Assistant from tray icon. 

You could right click on it and then click on Exit.

 

Next thing, you could also do is to disable it from startup program.

 

I hope this helps. Let me know how it goes for further assistance.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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