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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-18-2016 03:50 PM

HP Recommended
Product: LaserJet printer M277dw

I'm setting up my new laser jet M277dw. During setup to connect to home WiFi (step 5), Setup Wizard can't connect. Wireless Network Test Report says printer's wireless radio is turned off. "To connect wirelessly, you must turn ON the wireess radion on your HP printer. Refer to the Wireless Menu." The wireless On/Off button in the wireless menu fails to turn the wireless on. How do I turn the printer's wireless radio on?

2 REPLIES 2

‎08-18-2016 05:22 PM

HP Recommended
@Mark38 wrote:

I'm setting up my new laser jet M277dw. During setup to connect to home WiFi (step 5), Setup Wizard can't connect. Wireless Network Test Report says printer's wireless radio is turned off. "To connect wirelessly, you must turn ON the wireess radion on your HP printer. Refer to the Wireless Menu." The wireless On/Off button in the wireless menu fails to turn the wireless on. How do I turn the printer's wireless radio on?

Are you saying that you are doing this and it fails to turn on????

‎08-18-2016 05:55 PM

HP Recommended

Thanks for replying. Almost as soon as i posted, I thought: This machine has been to sleep since yesterday, but hasn't been rebooted. So I turned it off and on again, and it behaved as I needed. Moral: When stuck, reboot. This, after wasting much of the day trying exasperatedly to solve the problem. Anyway, problem solved with a simple fix. 

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