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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-26-2013 08:46 AM

HP Recommended

How do I clean the print heads on my HP Officejet 4500

2 REPLIES 2

‎08-27-2013 07:24 AM - edited ‎08-27-2013 07:25 AM

HP Recommended

You can take the cartridges out. 

 

Lift the latch/lever on the side of the basket area and take it out. 

 

The basket area is the print head. 

 

If you are not able to take the basket area out, then it is not detachable. You will need to do it through the display screen. 

 

1. Press the settings button the printer. 

2. Go to Tools

3. Clean print head/alignment

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‎02-19-2017 11:50 AM

HP Recommended

The information provided only tells how to get to the print head.  It does not tell what to use to clean it or how to manually clean it if the print head cleaning cycle does not do the job.

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