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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-04-2011 07:21 AM

HP Recommended

MS Word 2007, Windows XP, HP Color LaserJet 5550.

 

I configured a layout in Word for the USPS form 3811 and no matter what I tired I can't get it to print correctly on our HP Color LaserJet 5550. The form is 7 inches wide x 3 1/2 inches high. If is print my document using the same settings (orientation and short dimension vs.. long dimension) that I use for a No 10 envelope the text prints rotated 90 degrees. If I rotate my paper in the manual feed it doesn't print on the paper. I also created custom paper sizes for this printer using both 7 x 3 1/2 and 5 x 7 (5 being the minimum length allowed) and tried changing the orientation between Portrait and Landscape. I also tried changing the Tray 1 (manual feed) paper from any size to any custom size with the same results.

 

Any suggestions?

 

Thanks,

Mike

1 REPLY 1

‎08-04-2011 11:31 AM

HP Recommended

Never mind, I used our OCE copier and it worked with no problems.

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