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‎01-19-2017 07:30 AM - edited ‎01-19-2017 07:33 AM

HP Recommended
Product: LaserJet Pro MFP M426fdw
Operating System: Microsoft Windows XP

How do I cancel print jobs on  LaserJet Pro MFP M426fdw? Even after I cancel on my computer, the printer still wants to print it. This is a problem when I accidently set to print 100 copies and I only want 1. I cannot find a way to get the printer to stop and print something else. I can remove the paper tray, but as soon as I put it back in, it starts the same job.

1 REPLY 1

‎01-19-2017 03:02 PM

HP Recommended

@nickelcity

 

The print service may need to be stopped and then restarted.

 

For XP:

To start, stop, pause, resume, or restart a service

 

More Information:

 

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

 

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