How to Change format from .jpg to .pdf for Routine Scanning

[MimiJac]

Recentliy upgraded software on HP Officejet 5740 Series wireless printer in my office.  Now the scans are going to a .jpg format and not a .pdf format.  How do I restore the scan format to PDF?

[banhien]

Hi,

Please select Scan document. By default printer will scan all documents as PDF files and photos as jpg files. Where do you scan from ? From computer or from printer ?

Regards

[MimiJac]

The default on the printer has changed to .jpg and I cannot change it when saving a document from the laptop.  When I use a flash drive  (plugged directly into the printer) to save a document, I get a screen that allows me to select pdf but the default is jpg.  I am unable to change the format when I save to the laptop.  How can I change the default inside the software loaded on the computer for the format only?  I prefer not to reset to the factory default if I don't have to.

[greenturtle]

Hi @MimiJac,

Thanks for using the HP Forums.  Apologies for jumping in here.

Can you try this alternative Scan solution :

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

You should be able to use "Save as PDF" in the Scan function.  Example shown below.

For more scanning tips, check out the resource below:

Scanning for Dummies

Hope that helps!