The HP Community is here for you.
04-27-2011 05:23 PM
Greetings iPrint users!
The following documents contain instructions for downloading the iPrint Application and use the app to print photos.
Included on each page are step-by-step instructions with screen shots, as well as a video walkthrough.
iPhone and iPod Touch Users
I am an HP Employee
Click the KUDOS Star to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
01-29-2012 02:58 PM
I have a linksys WRT610N router and searching the net there seems to be an issue with Bonjour (iPrint) and multicast enabling. I went into my router configuration Security, Firewall, and checked the box Filter Multicast, and that is supposed to work although I have been unsuccessful myself so far.
I am temporarily able to get the printer to be recognized by HP Home&Biz (ePrint) disabling then enabling WMM support, e.g. on my WRT610N go to Applications & Gaming, QoS, Wireless: WMM Support. But I still can't get it to print. Argh.
02-03-2013 04:11 AM
I have an IPad and a HP Photosmart Premium C309a which is wireless (and connected to a Net Link wireless router) but not on the airprint list. I saw a reply for a HP iPrint app for the iPod,iPhone and Android... but can not seem to find one for the iPad???
Can you suggest how to print from an iPad to a HP Photosmart Premium C309a please?
Many thanks for your help
02-05-2013 05:17 PM
The app that you are looking for is the Hp ePrint mobile app. I am linking you to the ePrint mobile app below.
Let me know how it goes.
04-30-2013 05:32 AM
Thank you for posting about the HP ePrint app, which I have downloaded, however, the app does not recognise my wireless printer, which is the same as the poster above, Photosmart all in on efax 309a. I click All Printers, and it does not see my wireless printer at all, are you able to suggest any solution?
04-30-2013 10:01 AM
I understand that you're trying to print to your printer from your mobile device. The first thing I would check is to make sure that your mobile device is connected to your wireless network the same network that your printer is connected to. If it's connected then try steps below.
1. Unplug printer and router.
2. Wait 2 minutes and plug router up.
3. Plug printer up 1 minute after router.
4. Power cycle mobile device.
5. Try again to print.
Let me know how it goes.
11-30-2013 02:44 PM
12-03-2013 02:21 PM - last edited on 04-20-2016 10:43 AM by OscarFuentes
I'm sorry that you are having problems finding the app to print from your iPad to your Photosmart Premium C309a.
The app you are looking for is HP's ePrint Mobile app. You can find it in the Apple App Store or iTunes. I have included a link to a document about getting started with the app. I have also included an FAQ document for the app.
Getting Started with HP ePrint Mobile Apps
HP ePrint Mobile App FAQs
Please click the Thumbs Up to show you like my post or to say thanks!
I work on behalf of HP