• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-02-2017 01:52 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

printer always jams while printing ....plz hlp

2 REPLIES 2

‎05-02-2017 02:16 AM

HP Recommended

Hi, which printer model do you have?

FYI, there are lots of good troubleshooting videos at the HP Printer Support YouTube channel

 

https://www.youtube.com/user/HPPrinterSupport

 

 

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Was this reply helpful? Yes No

‎05-02-2017 11:03 PM

HP Recommended

sometime there is paper stuck at printer or printer saying the paper is jam and may more issues like that .

to fix all this issues with printer follow this guide and see if this works for you .

 
 
  • first unplug the printer from power and wait for 1 min than restart the printer .
  • please  don’t pull the paper out from a jam in the opposite direction this will create more issues .
  • just go check to make sure there is no loose paper stuck in loading tray .
  • you can also take out paper roller and clean paper roller using a cotton cloth .
  • for more visit
  • https://fixingblog.com/fix-paper-jam-printer/
  • good luck
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.