How to avoid the page timeout with the HP Color LaserJet Enterprise CP4025?

[felobros]

We are using a DOS application developed with DB4 and running always on the same XP workstation. One month ago we changed our previous HP color printer (was broken) buying a newest CP4025. With the previous HP color printer, and also with another printer we have (HP Color LaserJet CP2025), our application works very well. But using the CP4025 now we have a problem.

When our application prints in PCL mode, sends the first part of job, then the application perform some calculation tasks with the database and sends the final part after about 30 seconds. We don't know why, but the CP4025 seems to have a timeout after about 15 seconds that cause closing the printing job with a sort of end of page, printing wrongly a half page, and after a new page with the second half of the real single page.

Why the CP4025 have a so short timeout? Our previous HP and also the CP2025 works well with our application, without perform any kind of short timeout. 

Anybody knows how is it possible to avoid this timeout with the CP4025?

[JohanJanssen]

We also face a page timeout. We have the DN version of this printer, but should not matter for the solution I guess?

(it's this one: http://zakelijkeprinter.nl/alle-printers/hp-color-laserjet-enterprise-cp4025dn-printer-cc490a.html )

Anyone has an idea?

[derekHP]

In theory PCL5 jobs should only be terminated and forced to finish printing via either an IO timeout, the network connection being closed, or an end of job command in PCL5. 

You can check/change the default IO timeout value through the front screen. You'll find it by navigating to Configure Device->I/O->I/O Timeout. I would recommend making sure it is set to something around 120 seconds. 

Do you know whether the application itself is generating the PCL5 job, or whether it is going through a print driver to generate the job?