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‎02-19-2017 09:45 AM

HP Recommended
How can I cancel a print job on my Direct -11-HP ENVY 7640 all in one printer? Every time I cancel the job, as soon as I turn on printer it starts printing the cancelled job again. This is very frustrating.
1 REPLY 1

‎02-19-2017 10:12 AM

HP Recommended

@Caballotommie

 

Try / Consider:

Restart print services and clear the print folder

 

  • Control Panel > icon view > Administrative Tools > Services > Stop Print Spooler Service
  • Remove files from C:\Windows\System32\spool\PRINTERS
  • Start Print Spooler Service

 

And / Or

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

See the Quick and Easy Solution first in the document…

 

 

Click the Thumbs Up to say Thanks!

 

Click Post that answers your question "Accept as Solution" to help others find it.

 

Dragon-Fur

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