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- How to disable ink level notifications

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06-22-2013 01:56 AM - edited 06-22-2013 02:02 AM
I have a Macbook pro running OS 10.6.8 and an HP 8500 AIO, but I cannot find the way to turn off those **bleep** notifications as IMCARMEL describes.
I can get to "All settings" but cannot find anything labeled "Message Center".
Can someone help me out? Running HP Utility 5.15.0
Many thanks in advance for help with this very annoying and customer-service horror.
11-18-2013 02:28 PM
Hi HP8500JGH,
I understand that you would like to turn off your ink alerts. I will do my best to help you resolve this issue.
Controlling alerts on Mac 10.6
1. In order to control the alert messages on Mac 10.6 you need to go to system preferences and open the Growl icon seen at the bottom of System Preferences.
2. Once in “Growl” you will need to click on the Applications tab. Under this tab it should list an HP Events application with a check box next to it allowing you to enable or disable the alerts. You can also configure the alerts settings by hitting the configure button on the bottom of this screen.
3. For more specific alert settings select the Notifications tab in the Configure screen.
Applications Settings
Once done I suggest a restart of the computer.
I hope this helped, let me know.
Thank you.
11-19-2013 06:27 AM
Hi HP8500JGH,
If you do not have Growl in your Mac then maybe the Mac 10.7 instructions will work for you.
Controlling alerts on Mac 10.7
1. When trying to control alerts on Mac 10.7 you will first need to open the HP Utility.
2. When in the HP Utility open, up the Message Center. When in the message center you will see a Settings button on the far right side of the window, click on this.
3. In the settings menu you will be able to dismiss the alerts after so many seconds or you can uncheck the box for Display HP Alerts. You will also be able to control the email alerts.
I truly hope this helps resolve your pop up issue.
Thank you,
11-19-2013 03:44 PM
See the attached screen shot. "All settings" brings this up. Nothing for disabling the **bleep** notifications! How well does HP know its own sw? This is summarily IRRITATING. Try this, try that, ad infinitum. Would someone actually spend the time to find out & communicate to me (and others) how to stop these dumb things, PLEASE.
I am away from the printer which is why the statuses are showing unknown, I assume. Or should I be able to see that anytime I am net-connected?
