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- HP Community
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- Printers Archive
- How to erase printer's memory

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06-30-2015 09:44 AM
@GBFlor wrote:
For security reasons, I need to erase the memory, or remove the memory chip from an HP PSC 1610 printer
The HP PSC 1610 does not have any internal memory that would store any personal information that is not erased when the power is removed. Be sure to remove any memory cards from the camera card slots in the front lower left of the printer.
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07-26-2015 08:06 AM
How do I remove a memory chip? I tried unscrewing things with no success. I don't know where it is located, but I am thing on the lower left where the ports are. Currently my option is a hammer. Printer is dead. I can't power on.
09-03-2015 02:50 PM
MY officejet 4620 continues to print an old email superimposed over whtever new document i am trying to print whether it is from mail or notes for example on my imac.
Nothing shows as a job
I have uninstalles the printer and reinstalled but no luck
Apple can't figure out what the problem is
It only does it with my account, not my wife's
11-01-2015 03:21 PM
I have an HP Ennvoy 4500 and it continues to print a form I deleted from the document print status and in desperation deleted from my computer. I cannot find any memory to delete and so am unable to print anything except this form. I need help please.
12-06-2015 09:39 AM - edited 12-06-2015 09:40 AM
I have the same printer as Roo2 (HP Photosmart 7520) and I would also like to erase the print job memory. However, I am able to turn it on, and I have not tried to dismantle the printer. Can anyone help with erasing the print memory, or confirm that there is no such non-volatile memory in this printer?
I have tried doing the hard reset (unplug and wait, etc) and also tried restoring the wifi settings to factory defaults, but this does not erase my wireless network SSID and password, so it would seem that at least that is being stored.
Thank you.
