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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello Everyone ,

Hope things are fine .

 

I have a HP Notebook - 14-am103tu , core-i5 7 Gen , @2.50-3.10Ghz .
BIOS Version /Date : Insyde F., 21 Jul 16
OS Name : Windows 10 Enterprise
version: 10.0.14391 Build 14393
RAM : 8GB

 

I have installed Vmware Workstation 12 Pro and I installed windows server 2012R2 Data Center Edition , Windows 7 , RHEL 7.3 ..........etc on Vmware Workstation 12 Pro . all are working good .


BUT my main problem is , When I installed Windows Server 2016 , it shows error with a code .

 

Stop Code : kmode exception not handled

and it's continuously rebooting .kmode exception not handled

 

I took a snap of that error and I have attached .

 

Untitled.png

 

 

Everybody told me that It is a Graphics Driver Problem .  But I have updated My Graphics Driver .

 

 

Pease give me a proper solution .

 

 

Thanks

 

 

 

 

4 REPLIES 4
HP Recommended

@arman_hossain

Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.

 

As I Understand you want a fix for the error - kmode exception not handled in Windows,

Peace be unto you, I have a few steps that should help resolve this concern:

 

Causes of this Error:

  • Cause 1: Faulty RAM module
  •  Cause 2: Corrupt or outdated device drivers

Fixing “ Stop Code: kmode exception not handled” on Windows:

  •   Fix #1: Test your RAM
  •   Fix #2: Update or disable drivers
  •   Fix #3: Disable antivirus
  •   Fix #4: Check for new software

Description and Symptoms

The error messages, alerts, warnings, and symptoms below are tied to this error.

 

The error indicates that the system error handler couldn’t catch an exception generated by a kernel mode program. It’s mostly displayed as a Blue Screen Error (BSOD) or a STOP code. When this happens, the computer shuts down abruptly.

 

The error can be caused by one of the following situations:

  • Hardware problems
  • Incompatibility with device drivers
  • Corrupt system services
  • Recently installed software applications that might be incompatible with your Windows versions

Cause 1: Faulty RAM module

The most common cause of this error is a faulty RAM module that periodically gives read/write errors. If that’s the case, then it is advisable to scan the system memory and replace the faulty RAM module.
 

Cause 2: Corrupt or outdated device drivers

Sometimes the device drivers may become misconfigured, corrupt or outdated. That may also happen after a Windows update or a Windows downgrade from a newer system to an older one.

 

Here's a related HP Forums post that seems to have helped others: Click here

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hello  Riddle_Decipher,

 

I think So , I am testing my Laptop [HP Notebook - 14-am103tu] using various technique and technology ........I will share details about my steps that i followed that will helpful for learners .

 

Thanks again for your kind suggestion .

 

Regards

Rubel

HP Recommended

@arman_hossain Thank you for the update,
I appreciate your time and efforts,

 

Please take your time and keep me posted,

I'll be waiting for your reply to ensure a complete solution.

 

You can also use the hardware diagnostics suggested by HP: Click here for details.


Have a good day ahead,

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hello Riddle_Decipher ,

 

the steps that i followed :

 

1. I Removed the video driver from my Laptop and  , then my existing problem  on vmware machine "kmode exception not handled " is gone  but the new problem has occured on my Physical machine that is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED  . It showing when i shut down/restart  my laptop only .  

 

system-thread-exception-not-handled.png

 

Forcefully i turned of my laptop . But when i turn on my Laptop , there is no warning message .  also i used driver verifier manager and memory diagnosis . There was no problem .

 

 

2. I have downloaded the latest driver from HP Driver center and installed it and also removed Vmware Pro 12 from my

Laptop(Physical Machine)

 

3.I have updated my Laptop OS that is Windows 10 latest update

 

4.Then I Have installed Hyper-V .  and I didn'n get any problem on Hyper-V but on Hyper-V Machine , Display is not good of Windows 7 Machine  .

 

Very soon , I will install Vmware Pro 12.5 [latest version ] , then i will check it again.

 

Note : My Additional RAM : 

Memory Slot 2: 4GB A-DATA Technology 2133Mhz

I have no Antivirus .

 

 

I think , we should use the Latest Windows 10 with latest updates .

 

 

 

 

Thanks

arman_hossain

 

 

 

 

 

 

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