How to fix the error "Firmware corrupt - ready 2 download" in a CP1525nw

[miveg]

Step 1

Figure out a solution

Step 2

Figure out how to compose a step by step instructional which is repeatable for the readers

Step 3

Test your solution

Step 4

Go back to step 1 until you get something that works

OR

STOP POSTING THINGS THAT ARE NOT USEFUL IN THIS SITUATION....

[Bear007]

Hi, i am having excatly the same problem with a HP Color Laserjet CP5225, when turned on, all i get is a meesage on the screen saying "Ready to Download".

I cannot get into any of the menus to do a full printer rest, i have tried everything on the various blogs without success.

I am using a Apple MacBook Pro, with the latest opertaing system.

I have tried to update the firmware but my laptop does not see the correct printer, so will not update.

My Machine is over a year old so cannot get any help from HP Support, i would just like to know if there is a fix or is the machine scrap !!!!!

[sandytechy20]

@Bear007

Welcome to the HP Forums. I would be happy to help you with your HP Color LaserJet CP1525nw Printer. I understand that you are getting unable to update the printer firmware and you have already done some preliminary troubleshooting.

Don't worry though as I have a few steps to determine the issue and find a solution as well,

Perform a NVRAM reset on the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

[Ikepotato]

If this is a support forum why are you privage messaging people the solution??

Same issue for me. How do I do a NVRAM reset on the printer?

[Jeet_singh]

Hi @Ikepotato,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you.

I Understand you are having issues updating the printer firmware, don't worry as I have a few suggestions which should help you resolve this issue.

And to help you out, I'm sending out a Private message with the reset instructions,

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

(The reason we are utilizing the private message is because the instructions are critical,

And we don't want it in the wrong hands, as the printer will be set back to factory defaults).

Keep me posted for further assistance.

[Bear007]

I replied to your private message months ago without reply, i still have a printer that does not work, i ahve been asking for a solution for months now, the machine was just over 12 months old when i started this posting !!!! 

[Bear007]

Follow the below steps to perform NVRAM reset on the printer.

1. Power on/Power off: Power switch located on left side panel
2. Restore Defaults
   1. Press OK to open the menus.
   2. Use the Left arrow or the Right arrow button to select the Service menu, and then press the OK (Select) button.
   3. Use the left arrow or the right arrow button to select Restore defaults, and then press the OK button. The product automatically restarts.
3. NVRAM Initialization
   1. Turn the product off.
   2. Simultaneously press the right arrow button and the Cancel button. Keep these buttons depressed as you turn the product on.
   3. When the Permanent storage init. message appears on the display, release both buttons.
   4. When the product has finished the NVRAM initialization, it returns to the Ready state.

Once it is reset, Click here and refer the document to update the printer firmware.

[Jeet_singh]

Hi @Bear007,

Thank you for replying,

I appreciate your time and efforts,

As I understand you have followed the steps suggested and still having the issue, I would recommend you contact our HP phone support so that they can remotely take control of your PC and help you check the settings. 

Before you contact our HP phone support, I would suggest you could try the steps suggested in the support document for - HP LaserJet M2727 and M1522MFP Series - Error "Firmware Corrupt Ready 2 Download" is Displayed

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[Bear007]

I don't want to pay for support for a product which is only 12 months old????

[miveg]

Why do you keep posting solutions that don’t work at all.... do you even have one you can experiment on?

I will ship you mine which includes $400 in new Timor which I installed right before it crapped the bed...

Once you have figured out a way to actually solve the issue, you can post useful instructions for the others and also send mine back in working condition...