Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Officejet 8500 909a
Mac OS X 10.8 Mountain Lion

My printer doesn't seem toe receicve an ip address from my Draytek Vigor 2132F router. I know what settings option I need to set the ip address to a value within the range of my network. But how do I change the current ip addres, which has the format of xxx.xxx.xxx.xxx to the format of xxx.xxx.x.xx?

4 REPLIES 4
HP Recommended

Hi,

 

Normally when you enter single digit then move to the next field, taht is enough. If it won't accept this, please try two zeroe at the front, for example:

 

001 for 1 or 002 for 2 .... same for double digits, give 0 at the front.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi banhien,

 

Thanks for helping.

 

I tried the leading zeros already, but that din'nt work – my printer is still not visible on the network.

 

HP Recommended

Hi banhien,

 

The problem appears to be caused by a faulty network cable. Since I replaced the cable, my printer is receiving an address from the router and is working fine.

 

My apologies for sending you in the wrong direction!

HP Recommended

@Thomoos

 

Good morning. Thanks for letting us know.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.