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HP Recommended
Photosmart 8250 Printer
Microsoft Windows 10 (64-bit)

I have just bought a new computer with Windows 10 and have a previously working Photosmart 8250 Printer which the new computer wil not write to. I have found on this forum instructions hoe to manually install the printer (pasted below) When I get to step 11 there is no option for DOT4_001 only LPT1 (and 2 and 3); Com 1-4 ; file;

portpropmt and USB001 (Virtual printer port for USB)

 Which should I use?

 

The HP Photosmart 7550 can indeed be used with Windows 10 and with Windows 8.1 for that matter. You just have to manually install the printer and use the compatible driver that is built into Windows.

 

Here's how. Just follow this simple step by step procedure and your printer will be up and running very quickly.

 

  1. Plug in the printer and connect it to your computer
  2. Turn it on
  3. Right click the start button and click the following:
  4. Control Panel
  5. Devices and Printers
  6. Add a printer
  7. Click The printer that I want isn’t listed
  8. Add a local printer with Manual Settings
  9. Next
  10. Use an existing port
  11. DOT4_001 (HP Print Device)
  12. Next
  13. Under Manufacturer Select HP
  14. Under Printers Choose HP Photosmart 7520 series Class Driver
  15. Next
  16. Select Use the Driver that is currently installed or replace current driver (it doesn’t matter which)
  17. Next
  18. Printer Name appears click next
  19. Do not share this printer
  20. Next
  21. Print a test page
  22. Close
  23. Finish
3 REPLIES 3
HP Recommended

Use the USB001: port, assuming you are using a USB cable to attach the printer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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HP Recommended

Thanks for your reply.

 

We have actually decided to 'get modern' and buy a WiFi enabled printer as a better alround solution to our households printing needs

 

When I returned at the weekend to try this I could not see which port was the usb001 port as they didnot seem to be labeled.

HP Recommended

The USB001: port is not a particular port you plug into - it is the first USB port the computer assigns.  You can plug the USB cord into any of the ports on the computer.  You would then want to go to the Devices and Printers folder, right click on the printer, Printer Properties, Ports, and then select the highest numbered USB00n: port - it may be USB001:, USB002: or more depending how many usb devices are connected.

 

I do prefer network based printers, it is more convenient for me and allows printing from any of the computers in the house.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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