How to scan a document or picture with the HP Printer to the laptop. Do I need to stall any APP and

[Amaka2]

I am having problem with using my Printer - HP ENVY 4510/4520 to scan. When I put any document to scan, it will tell me that i need to get a scanning App to be able to scan. Please how do I get the App to enable me scan using the Printer or is there any other way to get the Printer csan documents or pictures without downloading and App

Meanwhile, the Printer can print and copy but cannot scan

Thank you

Amaka2

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

For scanning tips, this link will be very helpful:

Scanning for Dummies

Hope that helps.