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01-21-2017 08:21 PM

You can find the answer to your question and other questions HERE!
01-21-2017 11:03 PM

Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
The following resource would show you tips on how to scan:
Hope that helps.
I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
03-15-2018 10:27 AM

Hi,
Thanks for using the HP Forums.
Try installing the FULL feature software.
The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.
After installing, start a Scan > Save as JPEG.
Insert the JPEG into a word document and resize it (enlarge it) and then print.
Hope that helps!
I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

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