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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 10:08 AM

HP Recommended
Product: Hp3755
Operating System: iOS

 

I am attempting to scan using the HP 3755...To my IPad Air....

i place item to be scanned into scanner..info up...press scan...the paper moves through the scanner..but nothing come on to my I pad...what am I misssing

1 REPLY 1

‎03-14-2017 06:58 PM

HP Recommended

@Galate,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to scan from your HP DeskJet 3755 All-in-One Printer to your Ipad.

 

This issue could occur if the correct drivers are not installed or configured.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link to install the HP AiO Printer Remote App from the link: Print and Scan from the HP AiO Printer Remote App (Android & Apple)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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