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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-09-2017 12:37 AM

HP Recommended
Product: DeskJet 2135
Operating System: Microsoft Windows 7 (64-bit)

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1 REPLY 1

‎05-10-2017 02:51 PM

HP Recommended

@zamilurhemal,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are getting scanning error while scanning from your HP DeskJet Ink Advantage 2135 All-in-One Printer.

 

This issue could occur if the scanning software is not installed.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: USB Scanner Connection Error (Windows)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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