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‎05-06-2017 01:07 AM

HP Recommended
Product: Hp Deskjet Ink advantage 2645
Operating System: Microsoft Windows 10 (64-bit)
So I bought this printer brand new & I did not use it for the past 1 year at all. I changed the Black cartridge. So I tried to print a page today but after the printer grabbed the paper and it seemed like it started the proccess properly, it just threw out a blank page. even when I tried to make Copy or test pages There was no error message. I tried every sort of diagnostics provided by HP software including test pages(which it printed), I also checked and saw that I can receive faxes but I just can not print. Also I did all kind of printer cleanings available and alignments available. Furthermore I reinstalled the HP software, plugged out and then in again the usb cord but nothing.. Thanks
1 REPLY 1

‎05-06-2017 11:05 AM

HP Recommended

Where you able to print a quality Diagnostic Report from the front panel?

You installed a new black cartridge?

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