Hp LaserJet P1102w 'Printer may be out of toner' message

[bpnwainwright]

My printer was working (almost) fine with a regular USB wired setup from my MacBook Pro, when I upgraded my OS to Yosemite it began to claim 'Printer may be out of toner' so I installed a new cartridge (needed one anyway) and the same issue arises. I've tried reinstalling it, reseting to factory defaults etc. but to no avail. I'm now trying to connect it to the Wireless Network in the hope it might print from there but not as yet. Any help much appreciated...

[Gemini02]

Hi @bpnwainwright ,

I understand that you are getting a error that the "Printer may be out of toner", since upgrading to Yosemite. I will certainly do my best to help you.

Since the printer was working properly before upgrading to Yosemite, most likely it is just a driver issue.

Try and print a hardware self test on the printer just to rule out a hardware issue.

Printing a Configuration Page.

Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side delete the driver,  then click the + sign to add a new driver, you might have to click the drop down to select the printer's name to add it in.

Try printing by the USB connection.

Are you using Genuine HP Toner?

I have also provided the steps for setting up the printer over the wireless network.

Setting up the printer over the wireless network.

Restore the printer defaults to setup the printer on a new network. I have provided the steps for 10.9, which will also work for 10.10.

Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open if it isn't.

Open Safari, across the top select the Safari menu, select Preferences, General, set as default.

Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.

Laserjet P1102w.

You may follow the steps instead of watching the video.

Restore printer defaults first.

Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.

Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.

Then go to the Apple, System Preferences, Printers and Scanners.

Highlight the Laserjet on the left side of the window.

Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button. If it doesn't open, delete and add the printer back in again. Make sure when your adding the printer it shows the printer name. (Laserjet P1102w)

The Embedded Web Server for the printer will open.

Click on the Networking tab, select Wireless on the left side.

Fill out this information for your network. Status make sure you select Enabled.

Apply the settings.

Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear) Make sure the printer listed beside use: shows the proper printer name and not the default driver, then click on the add button.

Delete the USB printer from the list from the Printers and Scanners window.

Disconnect the USB cable.

Test the printer.

Please let me know the outcome.

Have a great day!
Thank You.