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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2015 07:18 PM

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Hello,

 

So I got a hp cp2025 that was having squeaking issue which was coming from the transfer belt. So i oredered a replacement transfer belt. installed the new transfer belt in and did a few color test prints. squeak was gone and the print quality was good. couple days later i get a call back the print out are coming blurry.  I got back and yes they were blurry i tried swaping out each toner cartidge and preformed like 4 calibration and nothing. so i ended up warrantying the new transfer belt. part came installed it and again few days later same issue. anyone have any ideas as what going on casue I'm not sure at this point.

 

i'm posting some drop box links to some pcitures of print out i have that have the issue.

 

https://www.dropbox.com/s/g4daj25kpqo5csu/IMG_0219.JPG?dl=0

 

https://www.dropbox.com/s/zh4o1l9b3i42bcj/IMG_0220.JPG?dl=0

 

https://www.dropbox.com/s/6yh964doqkogbqi/IMG_0221.JPG?dl=0

 

https://www.dropbox.com/s/rv4xgk5xtkamcne/IMG_0222.JPG?dl=0

1 ACCEPTED SOLUTION

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‎03-05-2015 06:27 PM

HP Recommended

it is very possible that the replacment toner is bad as their are not oem and they are encompass crappy replacment I hate but that what they get

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5 REPLIES 5

‎03-05-2015 10:14 AM

HP Recommended

didn't  you say that you had changed all the toners ??

 

You may then, have a bad replacement toner..

‎03-05-2015 04:50 PM

HP Recommended
These printers do not offer much diagnostics so it can be hard to solve your issue which appears to be happening anytime cyan toner is being used. One thing you can try is to remove the right side cover. There are to 2 motors near the front which are the same. Remove and swap the motor locations and then do the same prints again and see if there is difference. If there is, then one of those motor is out of spec and will need to be replaced.

‎03-05-2015 06:27 PM

HP Recommended

it is very possible that the replacment toner is bad as their are not oem and they are encompass crappy replacment I hate but that what they get

‎03-05-2015 06:28 PM

HP Recommended

nice that an idea i will have to try that. i figure when i go back to the service call i was gonna call my teacher for some tech support but before i do that may be something to give a shot.

‎03-11-2015 08:58 PM

HP Recommended

just wanted to let you guys know i ended up changing all the toner cartidges casue it was making a rubbing noise and left some marks on the new transfer belt. but after i swtitched every toner cartidge out did a calibration it started printing clear again. thanks for your help guys

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