Hp officejet 7110 printing problems

[FAB786]

Hi there 

I have completely run out of ideas as to why my printer is behaving so badley

Everytime i try to print a document it would spas out and print some foriegn text like nF C LAosudioa piescu ascj iaoseujd  ( hearts and all),The printing would carry on and even if there is no document lines up in the que for printing

Its really crazy, Its like there is a ghost in the machine

Do you know what the problem could be, Or any suggestions that i could try. There is no error messages whats so ever

[Dvortex]

Hello, @FAB786 – Hope you are well 🙂

Thanks for engaging in the HP Forums! I see by your post that you are experiencing printer related issues. I will certainly do my best to help you!

Going through your post, I understand that the printer is printing garbage characters. This looks like an issue with the print spooler or the printer drivers. Follow the steps below to clear the print spooler:

• Press “Windows key” + “r” to get the “Run” window.
• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.

If the issue persists, also try clean installing the printer drivers. Here are the steps:

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Now click http://hp.care/2p10nOE to download and install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

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