Hp psc 2175 Scanner failure and loud clicking noise.

[mhopkins29841]

I have a psc 2175 aill in one that started saying SANNER FAILURE TURN OFF AND TURE BACK ON. I turn it off and restart it. When it comes on the scanner light moves about a half an inch and then goes back to it position and starts making a clicking noise. All light begin flashing and SCANNER FAILURE again. Can someone please help me. It was working fine. I hace not changed anything on my computer.

It did this before 8 months ago, but it hasn't done it until now.

[PrintDoc]

Can you make a copy from the front of the printer?  If so, the scanner is OK.  If not, it is dead.

[mhopkins29841]

No I can not copy anything. It starts doing the noise every time i turn it on. Do you think it is worth fixing.And thanks so much for your time!!

[PrintDoc]

No, its not worth fixing (it will cost more than a new printer) and its dead.  Sorry.

[MickF]

I have the same problem on my 2179, does this mean I can't print now as I don't need the scanner?

[PrintDoc]

You should be able to print even with a broken scanner.  You may not be able to make a copy, but printing should work from a computer.

[pleyraki]

Hi. You say "You should be able to print even with a broken scanner. You may not be able to make a copy, but printing should work from a computer."

Is this true with psc2510? Mine makes the click noise and then stops without "booting" to ready state. It is a pitty, because it is wireless, and has a great card reader. How can I disable the scanner -if possible- to work with the printer and card reader?

Thank you. 

[PrintDoc]

I think it is true with any all-in-one, but it has to successfully boot.  I don't know of an easy way to diasble the scannter, sorry.

[DavidCyr2000]

A clicking (grinding) sound coming from the scanner is caused by the scanner head drive belt slipping, most likely because it cannot find it's index position (or home position). Failure to find it's index position (IP) causes the scanner head to eventually hit something solid causing the belt to slip (grind, grind). The scanner establishes it's IP by detecting a white strip on the underside of the glass on the far right.

Why can't the scanner head find the white strip that it indexes on? There are several possibilities, the main electronics has failed, the scanner head has failed, the white strip it too dirty to be detected, or the scanner head bulb and/or mirror are dirty. (A dirty scanner head bulb or mirror is sort of like me trying to see through fogged glasses).

followed this link to get to the bottom of the glass http://www.fixyourownprinter.com/forums/printer/14863

I have had to clean the printer's white strip, scanner bulb and mirror about every 2 years to keep it going.  The IP sensor must be VERY sensitive to the slightest amount of dust or film of dirt...

[Riss1]

Thank you! Thats all it was! Easy Free fix!

 Thanks again