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‎02-16-2017 08:03 AM

HP Recommended
Product: Hp4632
Operating System: Microsoft Windows 10 (64-bit)

I was wondering how to do a master reset, the tools and restore defaults didn't help. I know there is a way by holding 2 buttons down but I forgot any help to get this back would help,  All the Print styles are Locked and I did one reset and it didn't help. Thank you Shaun

3 REPLIES 3

‎02-16-2017 08:28 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Have send you a private message to do a Semi Reset, please look for it in the top right hand corner of the HP Forum page (envelope icon)

Let us know if that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

‎02-16-2017 12:16 PM

HP Recommended

didnt work is there something else I can try 

‎02-16-2017 08:02 PM

HP Recommended

Hi @BallBag

 

Did you manage to do the Semi Reset?

 

It should clear all the "memory" and you should have to select "Country, Language" etc.

 

Did you get to that?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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