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‎03-26-2017 05:48 PM

HP Recommended
Product: HP Envy 4520
I bought HP 65 Ink when I needed HP 63 Ink. It was the first time I bought ink. I did not realize I needed a specific make. I have no receipt to return it. I really need this ink and I don't want to throw it out as well as my money! Is there anything I can do? Please help!
1 REPLY 1

‎03-26-2017 09:43 PM

HP Recommended

Did you open the package?  If the package is not opened I would suggest returning it to your place of purchase for store credit to apply toward a the 63 cartrdige you need. 

 

If the package was opened the cartridge is likely unusable.


Bob Headrick,  HP Expert

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