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- I can't get my ZTE ZMAX pro. Phone to conect to my printer a...

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01-28-2017 04:34 PM
01-28-2017 05:17 PM
Hi.
How do you connect your printer now ? Are they (printer and phone) on a same network ?
(a) If Yes, please use Google Play/Store to install HP ePrint app on your phone and use this app to print,
(b) If No, please try the following instructions
http://www8.hp.com/au/en/ads/mobility/overview.html
More information:
http://support.hp.com/us-en/document/c01923321
Regards.
***
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02-02-2017
03:34 PM
- last edited on
02-02-2017
03:39 PM
by
kevin-t
My IP on my printer states not connected! I went to the Staples I bought it on and his apple phone printed on it. He told me I was going to have to pay an Xtra 30.00 to be able to print my pictures because of my phone it is the Z MAX Pro 32 GB. Should I try and go to The HP e print? Confused?Please Help!
E-mail [Personal Information Removed]
02-02-2017 03:43 PM
Hi,
Looks like you have not connect your printer to a network. How do you connect your printer now ? OR please try the following option:
http://www8.hp.com/au/en/ads/mobility/overview.html
(Select Android).
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-02-2017 04:46 PM
Hi,
Do you have a computer which is connected to your home network already ? The quickest way is to use the CD with came with the printer then run setup from a computer.
If NO computer available. Please try option on my previous reply.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
