• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-29-2016 01:58 PM

HP Recommended
Product: Lenovo
Operating System: Microsoft Windows 10 (64-bit)

I am having trouble connecting my hp officejet pro 8620 after changing my computer desktop from an acer to a lenovo - the wireless network password is locked and i cannot unlock it - it keeps blinkin and will not print

1 REPLY 1

‎10-31-2016 02:04 PM

HP Recommended

Welcome to HP Support Forum. I hope you're well @edblady!


I came across your message about the Officejet 8620 printer connectivity issue and wanted to pop in to help.

If the printer wireless light is blinking, that means that the printer is not connected to your network. You can use the “Wireless setup wizard” if you know your network name and password. Try the steps below:

  • On the printer control panel, touch the Wireless icon, and then touch the Wireless Menu (the gear icon) icon.
  • Touch Wireless Settings, then touch Wireless Setup Wizard. The printer searches for available wireless networks.
  • Touch the name of your wireless network, then follow the instructions on the printer control panel to connect the printer to your wireless network.

Go to http://hp.care/2f60OAW for detailed instructions.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.