I cannot connect to my HP Instant Ink Account.

[JackSprat2]

I want to adjust my Instant Ink account but I keep getting an error that I cannot connect to the account. 

There is no problem with my internet or other connections. 

[Kumar0307]

@JackSprat2, Welcome to the HP Support Community! I’m here to help.

I see that you would like to make changes to the Instant Ink account.

Kindly refer to - HP Instant Ink - Manage your account

Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

Try different web browsers like Google Chrome or Firefox if you have issues to access the account page.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[bealey]

I cannot connect to my instant ink account. the error page says the website is busy but it has been busy for 4 days. what is going on?

[Kumar0307]

@bealey

Are you trying to login to your Instant Ink account?

You may log in to your HP Instant Ink account page from here.

Try using a different browser to check if that helps.

Let me know how it goes.