I cant activate web services, printer asking for proxy address, ISP says no proxy

[garytech1]

Hi MGO,  

Try the steps below.  The proxy address should be blank.  

1. Open an internet browser type printer's IP address.

2. Should bring you to the printer's status page.

3. Select network tab at the top.

4. Left hand side select IPv4 under wireless.

5. Under DNS address Configuration select Manual DNS Server.

6. For Preferred enter 8.8.8.8

7. For Alternate enter 8.8.4.4

8. Select apply. You might get a warning saying this could interrupt connection that's fine.

9. Turn printer off for about 30 seconds then try again.

Let me know how it goes.

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[lanurse]

I have the same problem with the same printer

I Can't activate web services.

Printer asking for proxy address

I try to do that: - Open an internet browser type printer's IP address.

but I can't either

The only thing I can do is to go in my pc ip adress (router) 192.168.0.1

I can't go in my ip printer adress: 192.168.0.111

In the web, at eprint center I can't either find the code

Thanks!!!! Please help me... I have my printer since 1 year and never succeed.....

I just want to throw it in the garbage... HP never help me even when I was on warranty....

[garytech1]

Hi lanurse,

I see that you're having problems setting up ePrint.

It sounds like your printer might not be on the same network as your computer.

Do you have a guest network?