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‎02-15-2017 04:37 PM

HP Recommended
Product: Direct -A1-HP Deskjet 3630 Ser
Operating System: Microsoft Windows 10 (64-bit)

I have purchased this printer and connected it wirelessly, my iPads were connected and working but have since stopped even though they are still connected. I get a message wanting a password for the printer??? 

Has anyone else run into this? And does anyone know where to find this password???

thanks in advance for any assistance anyone can provide...Frustrated. 

1 REPLY 1

‎02-15-2017 05:10 PM - edited ‎02-15-2017 05:11 PM

HP Recommended

You need to print out the Network Config page.
 
By downloading the User Guide and reading it, I find...
 
To print the wireless network test report and network configuration page

Press the Wireless button ( ) and the Information button ( ) at the same time.

● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.

 

Reply information from sabretooth04 

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