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- I have a white plastic piece that has fallen out of my print...

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10-16-2020 12:22 PM
I have a white plastic piece that fell out of the printer when I was trying to fix a paper jam. It does not appear to be broken, but rather it just needs to be appropriately reinserted back into the printer. It is approximately 8 1/2" long with five white "tabs" and curved - looks like it feeds the paper.
Are there any diagrams so I can figure out how to put this back in?
10-16-2020 12:52 PM
I am looking for a mechanical diagram of the HP5258. A white plastic piece, approximately 8 1/2" long, has fallen off, and I just need to see how to reattach it. HP Support has only directed me to pay $100 for a service call (for a printer that didn't even cost that much when I bought it at Costco).
I just need a diagram - anyone have any helpful insight? Or know what I am talking about?
10-20-2020 05:56 AM
Welcome to the HP support community.
Could you share the picture of the plastic piece that has fallen out for better understanding?
Meanwhile:-
Refer this HP document for fixing paper jam issue:- Click here
(Note:- Check if can figure what that plastic piece is in the document)
You can also refer this user guide for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
