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- HP Community
- Archived Topics
- Printers Archive
- I'm trying to get the blue light to come on steady

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05-17-2017 08:56 AM
No error messages. Printer is functioning properly, except that the blue light is constantly blinking. Cannot get the blue light to a steady state.
05-18-2017 10:52 AM - edited 05-18-2017 10:53 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand you want to get the blue light to come on a steady state,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Which light is blinking, is it the wireless, the power button, etc...?
Have you attempted to perform a hard reset to fix the issue?
While you respond to that, here's what you need to know:
If the power light blinks while printing it's normal as it represents the printing process,
And it doesn't stop after printing as well, you could perform the hard reset as mentioned below:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Keep me posted for further assistance 😉
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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