Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2017 10:46 AM

HP Recommended
Product: HP ScanJet 5300c Scanner
Operating System: Microsoft Windows 7 (32-bit)

I am using an HP scanner ScanJet 5300c since a long time. It was working correctly with windows XP. But now i am using windows 7 32 bit enterprise but my scanner is not working on it. i have tried my old software to upgrade but neither it is upgrading nor any software is available with HP.. what should i have to do now... plz help

3 REPLIES 3

‎02-12-2017 11:02 AM - edited ‎02-12-2017 11:23 AM

HP Recommended

Hi @Shafgat_Ameer

Welcome to HP Forum !

 

I I did not find this driver in HP web, only in driverscape:

http://www.driverscape.com/download/hewlett-packard-scanjet-5300c-5370c

 

Untitled.png

 

 

Another option, use the NAPS 2...this program is very very nice !
https://www.naps2.com/

 

undefined

 

I hope that helps !
Smiley Happy

Can I ask you a favor ?

If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.

Have a nice week !
Smiley Very Happy

I´m a volunteer in the HP Forum !

‎02-12-2017 11:18 AM

HP Recommended

Hi @Shafqat_Ameer,

The HP Scanjet 5300c is not supported on Windows 7, no drivers are available for the operating system as stated below:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03403550

 

You may try the 3rd party Vuescan application which seems to support your scanner with no need of any drivers:

https://www.hamrick.com/vuescan/hp_scanjet_5300c.html

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎02-13-2017 06:29 AM

HP Recommended

Hi,

Thanks for using the HP Forums.  Apologies for jumping in here.

 

Can you try this:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.