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‎09-28-2016 06:02 PM

HP Recommended
Product: hp printer 3915
Operating System: Microsoft Windows 10 (64-bit)

Printer will not print test page and error pop-up says the printer is in error

1 REPLY 1

‎09-29-2016 10:40 AM

HP Recommended

Good day @Harris75, 


This is a great place to visit for Community and HP support! I would really like to be able to help you with finding the drivers.

 

I checked the website and there aren't any downloadable drivers available.

You could try running the Add a Printer Wizard from Devices and Printers and install the generic driver. Select the HP Deskjet PCL3 Class Driver. There might even be one there for the HP Deskjet 3900. Make sure you select the correct port. 

 

If the issue is resolved, your welcome to show your appreciation
by clicking the "Accept as Solution" and the "Thumbs Up". Let me
know how you make out. Thank you.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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