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- I need to disable sleep mode on my Officejet 4655.

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03-31-2017 10:17 AM - edited 03-31-2017 10:33 AM
Hi @daredave,
Thanks for reaching out to the HP community. A very good day to you. 🙂 I understand that you require assistance regarding disabling sleep mode on the printer. It will be a delight to assist you. 🙂
A commendable job of troubleshooting, terrific description and a smart analysis of the issue was done before posting. Kudos to you for that. 🙂 You are a valued HP customer and I take it as a privilege to share this platform with you. 🙂
For better clarity and to assist you better I would require more information regarding this.
Do you have any issues with the printer?
For a start please check this link out: http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/OfficeJet-4655-won-t-wake-up/td-p/5495419 a forum expert states ”unfortunately, you can't turn off sleep mode.”
Please visit this link for more information on sleep mode: http://h10032.www1.hp.com/ctg/Manual/c04783165 Please look up page 12 for more information regarding sleep mode.
Please keep me posted. I will keep a watch for your reply.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you. 🙂
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂
Take care now and have a splendid week ahead. 🙂
DavidSMP
I am an HP Employee
