I purchased HP ink cartridges & they won't print fresh out of the box!

[orvis]

Printer ink is expensive.  I purchase HP products.  It's very frustrating when I pay top dollar for the ink, open up the box, install it and either get no printing or sometimes get one page and then there is no further printing from that cartridge.

Any solution?

[A4Apollo]

Hi! @orvis, Welcome to HP forums.

I understand you have issues printing from the new ink cartridge.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Do you get any ink cartridge error on your printer?

Please try the steps recommended below.

Remove, reseat and reinsert the ink cartridge or ink cartridges indicated in the error message indicated on the control panel.
If the printer is off, press the Power button to turn on the printer. Wait until the printer is idle and silent before continuing.
Locate the two slots on the left and right sides of the printer.
Slide your fingers into the two slots, and then lift up to open the cartridge access door. The carriage moves into the access area.
Press the tab on the front of the cartridge to release it, and then pull up on the cartridge to remove it from the slot.
With the nozzle and contacts facing down, slide the cartridge into its slot. Press down on the cartridge until it is firmly seated.
Repeat these steps to inspect any other cartridges indicated on the control panel.
Close the cartridge access door.

Refer this article to further troubleshoot ink cartridge issues.

If the issue still persists after trying ou the steps, since the ink cartridges are still under warranty. Please contact HP support and order a set of replacement cartridges.

Link to contact HP.

I'll keep an eye out for your response.  

I hope you have a great day! 🙂