Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I upgraded to windows 10 and i am not able to use the SIM card to access internet. when i navigate to device manager and try to update the driver the dialogue box says, driver not found, contact the manufacturer
You may download the latest 3g mobile drivers from the HP site.
As there are several different mobile hardware types please clarif your hardware ID:
Right click the Start Menu and select Device Manager.
Locate the mobile driver, will probably appear under Other Devices.
Right click it and select Properties, then open the Details tab and select Hardware ids from the drop down menu.
What exact value is shown for the device?
Thanks you for your reply.
the value is: HP hs3110 HSPA+ Mobile Broadband Device
You're welcome @DrMusungu.
Please download and install the latest HP hs3110/hs3114 Mobile Broadband Drivers below by following the on-scren instructions:
Thanks. I downloaded the driver. Whenever i try to install it begins off but everything goes silent; no dialogue box at all to show progress and the problem is not solved.
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