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- If I cancel my instant ink subscription, can I still print u...

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11-19-2018 01:21 PM
Can I still print with my installed cartridges if I cancel my instant ink subscription?
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Accepted Solutions
11-20-2018 06:05 PM
Hi @SueEd
Welcome to HP Forums! 🙂
I would love to help.
When you sign up for an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. The plans are based on the number of pages that you print, not on how many ink cartridges you use. When you enroll, customers are not charged for the cartridges.
So once you cancel your Instant Ink subscription, Instant Ink cartridges will not work on your printer.
Remove the Instant Ink cartridges and install standard store cartridges and they will work without any issues or concerns.
I hope this information helps. If you need any further assistance, do let me know.
If you feel I was helpful, simply click on Accept as Solution to help the community grow.
Have a wonderful day!
Cheers
MathewT
I am an HP Employee
11-20-2018 06:05 PM
Hi @SueEd
Welcome to HP Forums! 🙂
I would love to help.
When you sign up for an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. The plans are based on the number of pages that you print, not on how many ink cartridges you use. When you enroll, customers are not charged for the cartridges.
So once you cancel your Instant Ink subscription, Instant Ink cartridges will not work on your printer.
Remove the Instant Ink cartridges and install standard store cartridges and they will work without any issues or concerns.
I hope this information helps. If you need any further assistance, do let me know.
If you feel I was helpful, simply click on Accept as Solution to help the community grow.
Have a wonderful day!
Cheers
MathewT
I am an HP Employee
