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- Ink cartridge doesn't fit

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03-31-2017 04:07 PM
The replacement cartridge for my HP 1051 is supposed to be 61, but it doesn't fit on the left side. There is a little piece of plastic that stops the cartridge from going all the way into the slot. (Note that the right side fits just fine -- it's the left that doesn't.)
I no longer have the original cartidge, so I can't compare it with the replacement. How do I fix this?
03-31-2017 04:23 PM
Hi,
Please use instructions on page 29 of the following manual
http://h10032.www1.hp.com/ctg/Manual/c02227094.pdf
Regards.
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03-31-2017 05:14 PM
I can't go beyond 4c on page 30 of that manual. There's a piece of plastic on the left side of the slot. It does not allow the cartridge to be installed. If you look at the right slot, the plastic piece is on the right side of the slot.
04-01-2017 03:17 PM
Hi,
All cartridges for a printer are designed to perfectly fit. Please return them if they won't fit.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
04-01-2017 05:42 PM
Thank you for your replies, HP Expert, but this is already the second cartridge I purchased. The problem is that the printer is made for two cartridges (color and B&W), but only one will fit properly at a time. I wish I had saved my old cartridge. The cartridge has a plastic piece on the top left side that cannot go past the plastic piece inside the cartridge holder. (Please see my drawing.)
What function(s) do the plastic pieces on top of the cartridge serve?
