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HP Recommended

After replacing the ink craddle, when i put everything together all lights are blicking icluding the power light. What might be the cause? Please help.

 

1 REPLY 1
HP Recommended

Hello, @kageye – Greetings!

 

Thank you for becoming an HP Forum member. I would be glad to be of your assistance 🙂


I see that you are having issues while printing from your Deskjet 5150 printer. Did you try performing a hard reset on the printer? Try the steps below:

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now check the printer again. If the lights are still blinking, then go to http://hp.care/2gmzDlI and follow the steps mentioned under “All lights are blinking”.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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DVortex
I am not an HP Employee
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