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What is the solution for an Ink system failure  Oxc18a0206 on an HP Photosmart C6150, happened right after I was prompted to change a low ink cartridge, which I did but the error message never went away.  Help!

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Hi,

As I understand there is a Ink system failure on the printer HP Photosmart C6150.

Kindly follow these steps to fix the issue.


Press and hold the “*” key.Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the “1”, “2” and “3” buttons.
Go to the “System Configuration Menu”. (Use arrow keys)
Press “OK”.
Display should say “Hardware failure status”. If don”t see it, Use Arrow Keys and until you see the “Hardware failure status
Press “OK”.
You should see “Hardware failure status: Clear. Press OK to clear”.
Press “OK”. Message changes to “Hardware failure status Cleared.
Press Cancel to continue”. Press cancel as many times until you see the “Welcome to Photosmart Express” message
Turn the printer OFF and unplug the power cable from the wall outlet.
Wait 30 seconds.
Connect the printer directly to the wall outlet, do not use any surge protector. This will allow maximum power into the printer initialization process.
Turn the unit on. The printer may display message “Use the power button to shutdown the printer” – All you need to do is press “Ok”
The printer will start the “One time Ink Initialization Process”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
Verify printer functionality print a document or something.

 

 

though I am an HP employee, I am speaking for myself and not for HP.

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Although I am an HP employee, I am speaking for myself and not for HP.

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