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Amolnew
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Inkjet Printer

HP Recommended
Example: Ink Advantage 4515

I am using HP Inkjet Printer 4515 and Color Cartridge HP678.

When I take color prints, I find that the ink adhesion to paper is not satisfactory. With small rubbing by hands  (either dry or wet both), the ink comes off. I am using Genuine HP Ink Cartidge.

 

ANy better method/ cartidge available?

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Jeet_singh
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HP Recommended

Hi @Amolnew,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having printing issues on your HP DeskJet 4515 printer. Don't worry as I have a few steps to help you get through this concern,

 

To provide you with an accurate solution, I'll need a few more details:

Did you make any changes on the printer before the issue started?

Have you tried cleaning the cartridges contacts and rollers?

Are you able to make a copy from the printer?

 

In the meantime, let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

 

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

 

For more details, please follow the steps suggested in the support document for - HP ENVY, DeskJet Printers - Fixing Poor Print Quality

 

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

                                                          

And I Hope you have a good day, Ahead.

Regards,

Jeet_Singh
I am an HP Employee

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