Install error - 0x800f020b

[cheezew]

Install error - 0x800f020b Won't install Troubleshooting did not fix it.

[Raj_05]

Hi @cheezew,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.  

we understand your concern and we will try our best to help you resolve the issue.

Windows Update error 800f020b while trying to install updates, an update that you're trying to install applies to a device that isn't connected to the computer. I would suggest that you connect the printer to your device, turn the device ON and try to install the updates.

If the issue persists, I would suggest that you perform Windows Update Troubleshooter.

1.     On the search bar type Troubleshooter

2.     Click on Troubleshooting and click on the Settings tab below the search box.

3.     Click on the Find and Fix problems tile and then click on the view all button in the left pane.

4.     Click on the Windows update troubleshooter and run it.

Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. You can also wait for Windows Update to run at its next scheduled time.

I hope this helps. 
Take care and have a good day.

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^ Alden4
HP Support