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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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HP Recommended
HP LaserJet Pro M1536dnf
Microsoft Windows 10 (64-bit)

When installing the program from the official site of HP, there is a problem with installing the program for scanning the HP LaserJet Pro M1536dnf printer. 

https://support.hp.com/ru-ru/drivers/selfservice/HP-LaserJet-M1530-Multifunction-Printer-series/3974...

https://ftp.hp.com/pub/softlib/software13/COL34693/Im-86005-5/hp_M1530_MFP_full_Solution_15188.exe 

7 REPLIES 7
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try this standalone scan software (it may or may not work with your printer):

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Unfortunately, the new scanning program interface that you sent does not allow you to work with the HP LaserJet Pro M1536 dnf. The program that you sent to my knowledge only works successfully on HP LaserJet Pro MFP M521dn models.

HP Recommended

Hi,

Can you try  to Uninstall and Reinstall the FULL feature software following these steps:

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)
https://support.hp.com/ru-ru/drivers/selfservice/HP-LaserJet-M1530-Multifunction-Printer-series/3974...
3. Install the FULL feature “Saved” software

If you are not sure how to do this, the following resource will walk you through the steps:

How to Uninstall Download & Reinstall a Printer software 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

I already did this on two computers before. I completely deleted the program, saved the program to the computer and started the installation. Unfortunately this does not solve the problem.

HP Recommended

Hi,

 

Not sure why it's not working. 

 

Other alternative would be try using other scan software (not from HP)

 

Vuescan would be a good alternative.

Try a 3rd party software (VueScan):

Overview of VueScan 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

With third-party programs, scanning works without problems. But the question was to use the official program for scanning from HP.

HP Recommended

I have got the above model of HP printer. Now I want to make my scanner functional and need the right software for this purpose. 

I shall be obliged if I get the same from the HP team.

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