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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 04:02 PM

HP Recommended
Product: HP Deskjet 2050 J510 series
Operating System: Microsoft Windows 10 (64-bit)

I just replaced my old laptop that had vista on it, with a new one with windows 10 and when I tried to reinstall my printer, it didn't work.  So I went to driverguide.com and downloaded a driver that made my printer immediately start working.  However, now I don't have the icons on my desktop that I used to have to scan documents.  Can someone please help. 

 

TY

2 REPLIES 2

‎05-03-2017 04:23 PM

HP Recommended

Only use drivers form theHP Web site.  Deinstall and remove what you did.

 

Download the Full Featured Software and Drivers from the HP site here.

 

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2050-all-in-one-printer-series-j510/4027...

 

 

 

Type:

Driver-Product Installation Software

Version:

28.8

Operating systems:

Windows 10 (64-bit)

Release date:

Aug 16, 2014

File name:

DJ2050_J510_1313-1.exe

(49.0 MB)

Description:

The full solution software includes everything you need to install and use your HP printer. This collection of software includes the complete set of drivers, installer and optional software.

Fix and enhancements:

  • Added support for Windows 10
  • Most current version of the software includes all previous fixes and enhancements.

‎05-03-2017 05:26 PM

HP Recommended

Thank you....Thank you.....Thank you.....Thank you....so much  HP Expert !!!   It worked and I am back up and running as before.  I appreciate your help soooooo much.

 

God Bless,

Sheilap

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