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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-21-2017 09:59 AM

HP Recommended
Product: HP Deskjet 3930
Operating System: Microsoft Windows 10 (64-bit)

Looking for the driver necessary for the printer but it is non-existent now, found one but since I have Windows 10 installed it wasnt compatible, any way to be able to install this printer??

 

Thank you

1 REPLY 1

‎05-22-2017 12:44 PM

HP Recommended

@siomara

 

Welcome to the HP Forums. I would be happy to help you with your HP Deskjet 3930 printer. I understand that you are unable to find printer driver to install printer and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Install printer using the built in driver.
  • Set Windows Update to automatically download driver software.
  • Connect your printer to the computer.
  • Install the print driver with the Add a Printer wizard.
  • Print and scan a document and check.

Click here and follow the steps mentioned in the document to perform above mentioned steps.

 

Let me know how it goes.

Cheers.

 

Sandytechy20
I am an HP Employee

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