• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2022 01:06 PM - edited ‎04-27-2022 01:08 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 11

I migrated to a new computer. When I went to download the software, the recommended item to download is the HP Smart App to install the printer. The app only installed the Printer under devices on the computer, but no software except for HP Smart. The HP Smart scanner feature is not as good as the software loaded onto the computer. I want to download the dedicated printer and scanner software to my computer so I can have the full features of the product. I could not see where it is available on the download site, except for a 3rd party app. How do I get the official HP software for my printer/scanner?

 

By the way, It seems a customer should be able to get live support for issues like this whether the printer is in or out of warranty.

1 REPLY 1

‎04-27-2022 01:36 PM

HP Recommended

Hi @wcstarks ,

 

Try driver download from the next link:

  • HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m282-m285-multifunc...

 

File name:
 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron.,.,.,..,

.
@ferRX / I am a volunteer posting answers on my own time.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.